HIPAA COMPLIANT FAX REVIEWS

Reviewing HIPAA Compliant Fax services with real world conditions

We have reviewed many of the top online HIPAA Compliant fax options available and consolidated our findings on this site. Use our comparison chart below to make a quick decision on the best HIPAA Compliant fax service for your needs.


FEATURES

  • Reviewed Plan
  • HIPAA Compliant
  • Business Associate Agreement
  • Monthly Fees
  • Overage per page(pp)
  • Start Up Fee
  • Free Trial Period
  • Users in Plan
  • Pages included
    Per Month
  • Online Fax Storage
  • Customer Support
  • Learn More

sFax

  • Plus
  • YES
  • YES

  • $49

  • $0.10
  • $0
  • YES
  • Unlimited
  • 700
  • 1 year storage
  • Phone, Email
  • Visit Site

WestFax

  • HIPAA Basic
  • YES
  • YES

  • $14.99

  • $0.03
  • $0
  • YES
  • 5 Users
  • 500
  • Unlimited
  • Phone, Email
  • Visit Site

eFax Corporate

  • eFax Plus
  • YES
  • YES

  • $51.95*

    Base cost is $16.95 for 150 pages. Price has been leveled to 500 pages which is 350 pages x .10 per page overage.
  • $0.10
  • $10*
    For the annual plan there is no startup fee.
  • YES
  • 5 Users
  • 150*
    We have leveled the pricing to 500 pages so we took the overage fee of $0.10 per page x 350 pages to determine the cost for fairer comparison
  • Unlimited
  • Phone, Email
  • Visit Site

Biscom

  • Small Group
  • YES
  • YES

  • $28.99*

    Base cost is $14.99 for 300 pages. Price has been leveled to 500 pages which is 200 pages x .07 per page overage.
  • $0.07
  • $0
  • Not Available
  • 5 Users
  • 300*
    We have leveled the pricing to 500 pages so we took the overage fee of $0.07 per page x 200 pages to determine the cost for fairer comparison
  • Unknown*
    Information not available publicly on pricing page.
  • Phone, Email
  • Visit Site

All services have a basic set of features that provide full HIPAA Compliance. We identified other services as well but the lack of public pricing information made it impossible to include them in our review. For the purpose of comparison, we standardized 500 pages in/out as a basis for pricing and feature comparison.

What is a HIPAA-Compliant Fax Service?

A HIPAA Compliant fax service has the following characteristics:

 

  • Business Associate Agreement (BAA) available.
  • A Cover page with the following information is required: Date/Time, From, To, Organization, Fax Numbers (to/from), Subject, and HIPAA Fax disclaimer.
  • Faxes should not be delivered via Email. If a fax comes in via cloud fax it must just be a notice of fax and the actual fax should live behind an access-controlled portal (or API).
  • If using an API the transmission of ePHI information must have SSL (Encrypted) channel communications.
  • Faxes documents stored “at rest” in a secure storage location.